Privacy Policy

Effective Date: September 11, 2025

At ZILARRA INC, operator of nanosilver.com.ph, we are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or purchase our FDA-registered dietary supplement products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided when you place an order or contact us.
  • Non-Personal Information: Browsing data, such as IP address, browser type, device information, and pages visited, is collected via cookies and analytics tools to improve user experience.
  • User-Provided Content: Feedback, reviews, or inquiries submitted through our website or customer support channels.

2. How We Use Your Information

Your personal information is used to:

  • Process and fulfill orders, including shipping and payment processing.
  • Communicate with you about your order, promotions, or customer support inquiries.
  • Improve our website functionality and user experience through analytics.
  • Comply with legal obligations under the Data Privacy Act of 2012.

3. Data Sharing and Disclosure

  • We do not sell, trade, or share your personal information with third parties without your explicit consent, except:
    • With trusted service providers (e.g., payment processors, shipping companies) who adhere to strict data protection standards.
    • When required by law or to protect the rights, safety, or property of ZILARRA INC or others.
  • All third parties handling your data are contractually obligated to comply with RA 10173.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to use strong passwords and secure networks.

5. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data or withdraw consent.
  • Lodge a complaint with the National Privacy Commission if you believe your data is mishandled.

To exercise these rights, contact us at wellness@nanosilver.com.ph

6. Cookies and Tracking

We use cookies to enhance your browsing experience, track site performance, and personalize content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

  • Email: wellness@nanosilver.com.ph
  • Address: 101 Bayabong Street Ayala Alabang Village Muntinlupa, 1780 Muntinlupa, Metro Manila, Philippines
  • Phone:  +639478881111